Common questions

FAQs

The useful stuff about accounts, automations, plans, and getting help.

What exactly does Triggerfy automate?

Triggerfy automates Instagram comments, story replies and DM keywords. You choose what happens next—like sending a DM, sharing a link or following up—and Triggerfy handles the repetitive delivery.

Will my messages sound like a bot?

Only if you write them that way. Triggerfy handles the repetitive delivery while you keep the language, personality, and follow-up human.

How do I connect my Instagram account?

Choose Connect Instagram in Triggerfy, sign in to Instagram and approve the requested access. Your account needs to be a Creator or Business account; personal accounts can’t connect.

Do I need a big audience?

No. You can start at any audience size. Triggerfy automates the conversations your content already starts, so you can focus on creating and connecting with your community.

What is included in the Pro plan?

Pro includes 30 active automations, unlimited DMs and contacts, all templates, AI message rotation, email capture and export, follow-up DMs, smart queue protection, 30-day analytics, no Triggerfy branding and WhatsApp support.

Who can apply for Creator Circle?

Creator Circle is a curated community for growing creators. Members receive six months of Elite, weekly tips and feedback from other creators. Apply through the Creator Circle page; the team reviews applications.

Is Triggerfy approved by Instagram?

Triggerfy is an independent service and isn’t affiliated with or endorsed by Instagram or Meta. You connect through Instagram’s authorization flow, and you can revoke access from your Instagram settings.

What support is available?

Email support is available to everyone. Pro includes WhatsApp support, and Elite includes priority WhatsApp support. In the app, the Support page shows the channels available with your current plan.

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